Check out the features here: https://sternpinball.com/all-access-leveling-up/
When can we schedule the Free Factory Tour?
Tour scheduling will be available in November on Insider Connected. Tours start in 2026.
Is there going to be a kiosk for Home Leaderboards?
Yes.
What happens when I cancel my subscription?
Home Leaderboards end and become inactive. They can be recovered if you re-activate your subscription. Leaderboard results can still be found in the Play Now..Leaderboards..Past Leaderboards section of the Stern IC app.
Lose access to your Gameroom PRO.
What happens when my card fails on subscription renewal?
We will attempt to charge your card 8 times before cancelling your subscription
What is the return policy on a subscription?
24 hours.
How do I get All-Access?
Go to https://insider.sternpinball.com/account on the website (not the app) and upgrade to All-Access.
What if I already have All-Access?
You are grandfathered in and will continue paying the original $39.99 until further notice
Is the subscription on auto-renewal?
Yes.